All Systems Operational
Agent Desktop   ? Operational
Communication Channels Operational
Twitter Search Queries   ? Operational
Facebook   ? Operational
Twitter   ? Operational
SMS   Operational
Sparkcentral Messenger Web and Mobile   Operational
WhatsApp   Operational
Realtime Data API   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 12, 2018

No incidents reported today.

Dec 11, 2018

No incidents reported.

Dec 10, 2018
Completed - The scheduled maintenance has been completed.
Dec 10, 19:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 18:00 PST
Scheduled - Customers on the new platform may notice a delay of <1-minute for outbound messages during maintenance.
Dec 10, 16:55 PST
Completed - The scheduled maintenance has been completed.
Dec 10, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 17:00 PST
Scheduled - During this maintenance, Sparkcentral users may experience a brief period of service degradation lasting less than two minutes. In this period, no inbound or outbound messages can be received or delivered.
Dec 7, 01:13 PST
Completed - The scheduled maintenance has been completed.
Dec 10, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 16:00 PST
Scheduled - Customers on the new platform may experience a <1 minute delay on outbound messages while maintenance takes place.
Dec 10, 14:59 PST
Completed - The scheduled maintenance has been completed.
Dec 10, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 14:00 PST
Scheduled - During this maintenance, Sparkcentral users may experience a brief period of service degradation lasting less than two minutes. In this period, no inbound or outbound messages can be received or delivered.
Dec 7, 01:12 PST
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018
Resolved - This incident has been resolved.
Dec 6, 10:34 PST
Monitoring - The performance has been stable for the past hour, we will continue to monitor.
Dec 6, 07:46 PST
Investigating - We are investigating an issue that seems to cause general platform performance to be slow, also resulting in delays for inbounds and outbounds across all channels.
Dec 6, 04:44 PST
Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.