All Systems Operational
Agent Desktop ? Operational
Communication Channels Operational
90 days ago
99.92 % uptime
Today
Twitter Search Queries ? Operational
Facebook ? Operational
Twitter ? Operational
WhatsApp Operational
Instagram Operational
90 days ago
99.92 % uptime
Today
Sparkcentral Messenger Web and Mobile Operational
SMS Operational
Realtime Data API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 20, 2019
Resolved - This incident has been resolved.
Jun 20, 07:21 PDT
Monitoring - The queue is currently updating as expected. We will continue to monitor the performance.
Jun 20, 05:38 PDT
Investigating - We are investigating an issue that causes the queue to not update or only update very slowly. Messages can be received and sent, but conversations are not moved between the New/Pending/Resolved queues in real-time.
Jun 20, 05:25 PDT
Jun 19, 2019

No incidents reported.

Jun 18, 2019
Resolved - This incident has been resolved.
Jun 18, 15:46 PDT
Monitoring - A fix has been implemented and outage has been resolved. We will continue to monitor for any other issues.
Jun 18, 14:48 PDT
Investigating - Sparkcentral is currently experiencing an outage for our European customers. Our team is investigating and will fix the issue as soon as possible. Please write to support@sparkcentral.com with any questions.
Jun 18, 14:26 PDT
Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019
Resolved - This incident has been resolved.
Jun 13, 18:47 PDT
Update - We are continuing to monitor for any further issues.
Jun 13, 16:14 PDT
Monitoring - Instagram is operational once again. We are currently monitoring and will update if any other issues arise.
Jun 13, 16:13 PDT
Investigating - Instagram is currently experiencing an outage. Due to this outage, inbound and outbound messaging for Instagram is currently not available in Sparkcentral. Please contact support with any questions.
Jun 13, 15:35 PDT
Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019
Resolved - This incident has been resolved.
Jun 6, 03:30 PDT
Identified - Facebook is experiencing issues which are causing our platform to not receive any inbound messages. More information can be found here: https://developers.facebook.com/status/dashboard/
Jun 6, 02:58 PDT