All Systems Operational
Agent Desktop   ? Operational
Communication Channels Operational
Twitter Search Queries   ? Operational
Facebook   ? Operational
Twitter   ? Operational
SMS   Operational
Sparkcentral Messenger Web and Mobile   Operational
Realtime Data API   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 18, 2018

No incidents reported today.

Aug 17, 2018

No incidents reported.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018
Completed - The scheduled maintenance has been completed.
Aug 13, 01:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 22:00 PDT
Scheduled - Facebook has come out with a new extension (same functionality). In order to support the new FB extension in Sparkcentral, we need to do a small release with approx. 15 minutes of downtime.
Aug 10, 01:32 PDT
Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018
Completed - The scheduled maintenance has been completed.
Aug 7, 23:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 22:30 PDT
Scheduled - Tonight, Sparkcentral users in the US will experience approximately 2-5 minutes of downtime impacting IAM, Sparkcentral Messenger, Mobile integrations, and SMS. Downtime will take place between 10:30pm and midnight on 8/7 (PST)/ 1:30am and 3:00am on 8/8 (EST) .
Aug 7, 15:23 PDT
Completed - The scheduled maintenance has been completed.
Aug 7, 21:11 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 21:01 PDT
Scheduled - On 8/8, Sparkcentral users in the EU will experience approximately 2-5 minutes of downtime impacting IAM, Sparkcentral Messenger, Mobile integrations, and SMS. Downtime will take place between 6am and 7:30am CET.
Aug 7, 15:19 PDT
Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.