Inbound/Outbound Message Delay

Incident Report for Sparkcentral

Resolved

This incident has been resolved.

Posted Apr 24, 2019 - 10:18 PDT

Monitoring

The platform performance is back to normal and we will continue to monitor for the upcoming hours.

Posted Apr 23, 2019 - 21:32 PDT

Investigating

Customers in the US may experience a delay in inbound/outbound messages. We are investigating and will resolve the issue as soon as possible.

Posted Apr 23, 2019 - 19:56 PDT

This incident affected: Communication Channels (Twitter Search Queries, Facebook, Twitter, WhatsApp, Instagram, Sparkcentral Messenger Web and Mobile, SMS).