Users on the EU platform might see conversations that show no conversation history and show the message "Waiting for inbound message. This may take a while". We are currently investigating this issue with high priority.
If you see this behavior in your account, please reach out to our Support team and include the Conversation-URLs of the affected conversations in your ticket. You can contact us by submitting a ticket through the Help Center or by sending an e-mail to email@example.com