EU Platform Outage

Incident Report for Sparkcentral

Resolved

This incident has been resolved.

Posted Jun 18, 2019 - 15:46 PDT

Monitoring

A fix has been implemented and outage has been resolved. We will continue to monitor for any other issues.

Posted Jun 18, 2019 - 14:48 PDT

Investigating

Sparkcentral is currently experiencing an outage for our European customers. Our team is investigating and will fix the issue as soon as possible. Please write to support@sparkcentral.com with any questions.

Posted Jun 18, 2019 - 14:26 PDT

This incident affected: Agent Desktop and Communication Channels (Twitter Search Queries, Facebook, Twitter, WhatsApp, Instagram, Sparkcentral Messenger Web and Mobile, SMS).