Delayed inbound messages (EU)

Incident Report for Sparkcentral

Resolved

This incident has been resolved.

Posted Jan 22, 2019 - 21:13 PST

Monitoring

The delay has been resolved. Our service provider is still experiencing intermittent issues, so we will continue to monitor.

Posted Jan 22, 2019 - 15:17 PST

Update

We are continuing to investigate this issue. We are working to remedy the delays across all mediums.

Posted Jan 22, 2019 - 11:03 PST

Update

We are continuing to investigate this issue.

Posted Jan 22, 2019 - 08:38 PST

Investigating

We are investigating irregular behavior that is causing inbound messages for Twitter, Facebook, and Instagram to be delayed.

Posted Jan 22, 2019 - 08:36 PST

This incident affected: Communication Channels (Facebook, Twitter, Instagram).