All Systems Operational
Agent Desktop ? Operational
Communication Channels Operational
90 days ago
99.33 % uptime
Today
Twitter Search Queries ? Operational
Facebook ? Operational
Twitter ? Operational
WhatsApp Operational
Instagram Operational
90 days ago
99.33 % uptime
Today
Sparkcentral Messenger Web and Mobile Operational
SMS Operational
Realtime Data API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021
Resolved - This incident has been resolved by Facebook.
Nov 22, 08:20 PST
Monitoring - Facebook has reported that they have implemented a fix for specific Instagram Posts not being sent via their API. We will continue to monitor the performance in the coming days.
Nov 19, 02:24 PST
Update - Facebook continues to work on resolving this issue.
Oct 27, 10:37 PDT
Identified - We have identified that this issue is related to an ongoing bug at Instagram.
Oct 27, 10:22 PDT
Investigating - We are currently investigating an issue with Instagram's API not sending us comments for specific Instagram Posts. You might notice some comments not coming into Sparkcentral. We are currently in communication with Facebook to see what is causing this on their end.
Oct 27, 07:01 PDT
Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.