All Systems Operational
Agent Desktop ? Operational
Communication Channels Operational
90 days ago
99.99 % uptime
Today
Twitter Search Queries ? Operational
Facebook ? Operational
Twitter ? Operational
WhatsApp Operational
Instagram Operational
90 days ago
99.99 % uptime
Today
Sparkcentral Messenger Web and Mobile Operational
SMS Operational
Realtime Data API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 15, 2021

No incidents reported today.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - Amazon AWS has reported that this issue has now been resolved. The reason for the outage was because one of their datacenters had been impacted by a malfunction in the air cooling handlers. This caused the majority of devices to overheat, and thus shutdown. In addition to this, an automatic fire suppression system triggered within the facility, which prohibited the on-site operators to access the devices directly. More information on this incident can be found at https://status.aws.amazon.com/#rds-eu-central-1_1623372638.
Jun 11, 05:05 PDT
Monitoring - AWS has reported that their services seem to be operational again. However, they are still working to completely resolve the issue.
Jun 11, 00:14 PDT
Identified - The issue has been identified, and is caused by the ongoing AWS Availability Zone (euc1-az1) component being down. Following the status via https://status.aws.amazon.com/#EU_block
Jun 10, 16:04 PDT
Investigating - We are currently investigating a delay in receiving inbound messages. We will update you as soon as we have more information.
Jun 10, 14:16 PDT
Jun 10, 2021
Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.