All Systems Operational
Uptime over the past 90 days. View historical uptime.
Agent Desktop ? Operational
Communication Channels Operational
90 days ago
100.0 % uptime
Today
Twitter Search Queries ? Operational
Facebook ? Operational
Twitter ? Operational
WhatsApp Operational
Instagram Operational
90 days ago
100.0 % uptime
Today
Sparkcentral Messenger Web and Mobile Operational
SMS Operational
Realtime Data API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
Unavailable Media Attachments for Inbox conversations
Resolved - We are happy to inform you that this has now been resolved. We conducted comprehensive testing on our end and can confidently confirm that everything is now functioning as expected.
Oct 17, 06:06 PDT
Identified - Hello,

We are experiencing issues with the Sparkcentral Inbox, where media attachments are intermittently unavailable in certain conversations.

Our team is working to fix this as quickly as possible.

Thank you in advance for your understanding.
Oct 17, 05:05 PDT
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Planned maintenance
Completed - We are pleased to announce the successful completion of our scheduled maintenance. All systems are now fully operational and have been tested for stability and performance.
Oct 10, 14:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:00 PDT
Scheduled - We'll be doing some maintenance work on October 10th, 2024 at 10pm CET for our customers in AMER and APAC and 10am CET for our customers in EMEA. This may take about 1 hour, during which time Inbox won't be fully functional. Thanks for your understanding.
Oct 8, 05:46 PDT
Oct 9, 2024

No incidents reported.

Oct 8, 2024
We'll be doing some maintenance work on October 10th, 2024 at 10am EST for our customers in AMER and APAC and 10PM EST for our customers in EMEA. This may take about 1 hour, during which time Inbox won't be fully functional. Thanks for your understanding.
Resolved - This incident has been resolved.
Oct 8, 05:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 05:40 PDT
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