Slow performance (EU platform only)

Incident Report for Sparkcentral

Resolved

This incident has been resolved.

Posted Dec 06, 2018 - 10:34 PST

Monitoring

The performance has been stable for the past hour, we will continue to monitor.

Posted Dec 06, 2018 - 07:46 PST

Investigating

We are investigating an issue that seems to cause general platform performance to be slow, also resulting in delays for inbounds and outbounds across all channels.

Posted Dec 06, 2018 - 04:44 PST

This incident affected: Communication Channels (Twitter Search Queries, Facebook, Twitter, WhatsApp, Sparkcentral Messenger Web and Mobile, SMS).